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Think Fast, Talk Smart: Communication Techniques

Think Fast, Talk Smart: Communication Techniques

150 EPISODE · 35 SUBSCRIBERS

Join Matt Abrahams, a lecturer of Strategic Communication at Stanford Graduate School of Business, as he sits down with experts in the field to discuss real-world challenges. How do I send my message clearly when put on the spot? How do I write emails to get my point across? How can I easily convey complex information? How do I manage my reputation? Whether you’re giving a toast or presenting in a meeting, communication is critical to success in business and in life.Think Fast, Talk Smart provides the tools, techniques, and best practices to help you communicate more effectively.

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147. Disrupt Yourself: How to Innovate Who You Are and Become Who You Can Be

147. Disrupt Yourself: How to Innovate Who You Are and Become Who You Can Be

Think Fast, Talk Smart: Communication Techniques

Innovation and disruption aren’t just for organizations. According to Whitney Johnson, we can find new possibilities for personal and professional growth — by disrupting ourselves. As an executive coach, author, and podcaster, Johnson teaches people how to level up their lives and careers through the power of personal disruption. Her book, Disrupt Yourself: Putting the Power of Disruptive Innovation to Work, reveals how shaking things up enables us to break free of the constraints we might not even know we’re imposing on ourselves. “Personal disruption [is] a process of deliberate self-innovation; a decision to step back from who you are to slingshot into who you can be,” she explains. In this Think Fast, Talk Smart episode with host Matt Abrahams, Johnson offers strategies for tailoring messages to different audiences, reveals the key ingredients for successful communication, and explains how disrupting yourself can open new doors and help you reach your full potential. Episode Reference Links: Whitney Johnson: Website  Whitney’s Books: Website  Whitney’s Podcast: Disrupt Yourself Podcast  Lindsay McMahon’s Podcast: All Ears English Podcast  Clayton Christensen’s Book: The Innovator's Dilemma Ep.118 Maximizing You Personal Brand: Communicating Who You Are to Help Get What You Want YouTube / Website  Ep.138 Speak Your Truth: Why Authenticity Leads to Better Communication YouTube / Website Connect: Email Questions & Feedback >>> thinkfast@stanford.edu Episode Transcripts >>> Think Fast Talk Smart Website Newsletter Signup + English Language Learning >>> FasterSmarter.io Think Fast Talk Smart >>> LinkedIn Page,  Instagram, YouTube Matt Abrahams >>> LinkedIn Stanford GSB >>> LinkedIn & Twitter Chapters: (00:00:00) Introduction Host Matt Abrahams introduces Whitney Johnson, keynote speaker and executive coach. (00:01:25) The Concept of Disruption The definition of disruption, and the benefits of personal disruption and self-innovation. (00:02:48) Identifying and Leveraging Distinctive Strengths How to identify distinctive strengths through observing frustrations, listening to compliments, and valuing inherent skills. (00:06:11) The S Curve of Learning The S curve model, its stages, and how it relates to personal and organizational growth. (00:11:56) Tenacity and Tolerance in Personal Disruption The importance of tenacity, and the ability to tolerate ambiguity and failure during the disruptive process. (00:13:35) Encouraging Disruptive Ideas in Organizations Strategies for leaders to foster a culture that encourages disruptive ideas and constructive dialogue within teams. (00:17:00) The Final Three Questions Whitney shares how she tailors her communication for varying audiences, a communicator she admires, and her recipe for successful communication. (00:22:30) Conclusion See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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146. Stress Resets: How to Change Your Internal Dialogue to Communicate Better

146. Stress Resets: How to Change Your Internal Dialogue to Communicate Better

Think Fast, Talk Smart: Communication Techniques

Stress can get in the way of our communication with others. To manage our stress, psychologist Jenny Taitz says, we first need to adjust the conversations that we have with ourselves. Taitz is an assistant clinical professor in psychiatry at the University of California, Los Angeles, and the author of several books, including Stress Resets: How to Soothe Your Body and Mind in Minutes. According to her, much of the stress we experience is self-created through negative thought patterns and harsh self-criticism. “We're doing this to ourselves all the time,” she says. But as we become aware of these unhelpful mental loops, Taitz’ “resets” can help us disrupt them and reframe self-talk in more productive ways In addition to changing our self-talk, Taitz offers tools for refreshing our communication with others. In this episode of Think Fast, Talk Smart, she and host Matt Abrahams explore her G.I.V.E. framework — how being gentle, interested, validating, and easy-mannered equips us for more positive conversations with ourselves and others Episode Reference Links: Jenny Taitz: Website  Jenny’s Book: Website  Communicator Jenny admires: Sharon Salzberg  Ep.69 Feeling Nervous? How Anxiety Can Fuel Better Communication: YouTube / Website  Ep.122 How to Be More Confident and Calm in Your Communication: Managing the "ABC’s" of...: Youtube Connect: Email Questions & Feedback >>> thinkfast@stanford.edu Episode Transcripts >>> Think Fast Talk Smart Website Newsletter Signup + English Language Learning >>> FasterSmarter.io Think Fast Talk Smart >>> LinkedIn Page,  Instagram, YouTube Matt Abrahams >>> LinkedIn Stanford GSB >>> LinkedIn & Twitter Chapters: (00:00:00) Introduction Host Matt Abrahams introduces guest Jenny Taitz, a clinical psychologist and an assistant clinical professor in psychiatry at UCLA. (00:00:51) Understanding the Stress Cycle Explanation of the stress cycle, highlighting common mistakes in stress management. (00:02:38) Practical Tips for Managing Stress Advice on resetting the mind, body, and behavior to manage stress more effectively. (00:05:50) Addressing Overthinking and Rumination Techniques for reducing overthinking and rumination, and recognizing and redirecting unproductive thought patterns. (00:08:45) Swapping "Why" for "How" Benefits of changing one's internal dialogue from "why" to "how" questions, facilitating a more proactive and less stressful mindset. (00:10:56) Communicating Empathy Introduction to the GIVE acronym, a method to help improve empathetic communication. (00:12:58) The Final Three Questions Jenny shares her personal methods for managing stress, a communicator she admires, and three ingredients for successful communication. (00:17:33) Conclusion See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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145. Best of: The Art of Negotiation, How to Get More of What You Want

145. Best of: The Art of Negotiation, How to Get More of What You Want

Think Fast, Talk Smart: Communication Techniques

Whether we realize it or not, we negotiate everyday. But when we approach these situations as a win-or-lose battle, we’re already showing resistance, and setting ourselves up for difficulty. But what if you reframed the whole idea, to think of a negotiation not as a fight, but as a problem-solving exercise involving emotions? In this episode of Think Fast, Talk Smart, Matt Abrahams speaks with Stanford GSB Professor Emeritus Margaret Neale about what she has learned in her decades of researching negotiation and the steps that lead to more collaborative problem-solving. Listen as Neale shares tips on how to approach negotiations with intention, and what strategies can help us more easily communicate our wants and needs. She is the coauthor of Getting (More of) What You Want: How the Secrets of Economics and Psychology Can Help You Negotiate Anything, in Business and in Life. Episode Reference Links: Stanford Profile: Margaret Ann Neale  Maggie’s Book: Getting (More of) What You Want Original Episode: Ep.15 The Art of Negotiation: How to Get More of What You Want Website / YouTube  Connect: Email Questions & Feedback >>> thinkfast@stanford.edu Episode Transcripts >>> Think Fast Talk Smart Website Newsletter Signup + English Language Learning >>> FasterSmarter.io Think Fast Talk Smart >>> LinkedIn Page,  Instagram, YouTube Matt Abrahams >>> LinkedIn Stanford GSB >>> LinkedIn & Twitter Chapters: (00:00:00) Introduction Host Matt Abrahams introduces guest Maggie Neale, the Adams Distinguished Professor of Management Emerita at Stanford GSB (00:01:22) Definition of Negotiation Negotiation as collaborative problem-solving, emphasizing mutual benefit over adversarial tactics (00:04:28) Planning and Preparation Strategies for preparing for negotiations, including understanding alternatives and setting a reservation price. (00:08:41) Structuring Negotiation Messages Structuring negotiation messages, including the concept of chunking multiple issues together. (00:10:17) Role of Emotion in Negotiation  How different emotions influence thinking and the importance of managing emotions in negotiation. (00:11:31) Best Communication Advice Maggie shares her best communication advice, a communicator she admires, and ingredients for successful communication. (00:14:34) Conclusion Think Fast, Talk Smart is a podcast produced by Stanford Graduate School of Business and hosted by Matt Abrahams. Each episode provides concrete, easy-to-implement tools and techniques to help you hone and enhance your communication. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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144. Communicating Through Conflict: How to Get Along with Anyone

144. Communicating Through Conflict: How to Get Along with Anyone

Think Fast, Talk Smart: Communication Techniques

Many of us would rank getting along with colleagues as an important aspect of work, but, as Amy Gallo explains, relationships devoid of disagreement can actually be less productive.  “While our natural human instinct is to avoid conflict, I believe that conflicts are not only an inevitable part of interacting with other humans, but they're a necessary part.” Gallo is a workplace expert, host of HBR’s Women at Work podcast, and the author of Getting Along: How to Work With Anyone. Across her work, Gallo touts that the key to transforming conflicts into something productive is to understand its root cause and learn how to reframe them.  “Even at the base of those unhealthy conflicts or those unproductive conflicts is something that needs to be resolved,” she says.  In her conversation with host and strategic communications lecturer Matt Abrahams, Gallo provides useful frameworks and new concepts on how we can approach conflicts at work.   Episode Reference Links: Amy Gallo: Website  Amy Gallo’s Books: Website  Amy Gallo’s Podcast: Women at Work Ep.132 Lean Into Failure: How to Make Mistakes That Work Website / YouTube Connect: Email Questions & Feedback >>> thinkfast@stanford.edu Episode Transcripts >>> Think Fast Talk Smart Website Newsletter Signup + English Language Learning >>> FasterSmarter.io Think Fast Talk Smart >>> LinkedIn Page,  Instagram, YouTube Matt Abrahams >>> LinkedIn Stanford GSB >>> LinkedIn & Twitter Chapters: (00:00:00) Introduction Matt Abrahams introduces guest Amy Gallo, a workplace expert on communication and conflict. (00:01:00) The Role of Conflict in the Workplace The benefits of conflict in professional settings and why not having enough conflict can be detrimental. (00:02:26) Facilitating Effective Conflict Strategies for creating productive conflict and the importance of normalizing conflict. (00:04:45) Frameworks for Navigating Unhealthy Conflict Detailed framework for addressing and transforming unhealthy conflicts into productive discussions. (00:11:56) The Power of Workplace Friendships How workplace friendships can enhance job performance and personal satisfaction. (00:14:01) Balancing Friendships and Professional Boundaries Advice on maintaining effective relationships without compromising professional integrity or favoritism. (00:16:53) The Final Three Questions Amy shares a conflict she handled effectively, a communicator she admires, and her recipe for successful communication. (00:20:01) Conclusion See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

21 Menit
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