Lenny's Podcast: Product | Growth | Career

5 essential questions to craft a winning strategy | Roger Martin (author, advisor, speaker)

Lenny's Podcast: Product | Growth | Career

Roger Martin is one of the world’s leading experts on strategy and the author of Playing to Win, one of the most beloved books on strategy. He’s written extensively for the Harvard Business Review; consulted for dozens of Fortune 500 companies, including P&G, Lego, and Ford; and written 11 other books. In our conversation, we discuss: • The five key questions you need to answer to develop an effective strategy • Why most companies get strategy wrong • How to avoid “playing to play” instead of playing to win • Real-world strategy examples from Procter & Gamble, Southwest Airlines, Lego, and Figma • How to think about differentiation vs. low cost • Shortcomings of current strategy education • Much more — Brought to you by: • Webflow—The web experience platform • WorkOS—Modern identity platform for B2B SaaS, free up to 1 million MAUs • Cycle—Your feedback hub, on autopilot — Find the transcript at: https://www.lennysnewsletter.com/p/the-ultimate-guide-to-strategy-roger-martin — Where to find Roger Martin: • X: https://x.com/RogerLMartin • LinkedIn: https://www.linkedin.com/in/roger-martin-9916911a9/ • Website: https://rogerlmartin.com/ — Where to find Lenny: • Newsletter: https://www.lennysnewsletter.com • X: https://twitter.com/lennysan • LinkedIn: https://www.linkedin.com/in/lennyrachitsky/ — In this episode, we cover: (00:00) Roger’s background (02:20) The importance of strategy (07:00) Challenges in developing strategy (08:30) Critique of modern strategy education (14:00) Hamilton Helmer and Richard Rumelt (17:40) Defining strategy (19:12) The Strategy Choice Cascade (23:20) Playing to win vs. playing to play (24:57) Examples of strategic success (30:49) Differentiation and moats (40:23) Applying strategy to real-world scenarios (43:47) Customer-centric strategy (44:45) Defining the market and product (45:59) Value chain and distribution (48:28) Cost leadership vs. differentiation (53:16) Capabilities and management systems (57:14) Competitive advantage and market positioning (01:02:41) Counterpositioning and fault lines (01:05:53) Adapting to AI and market changes (01:14:11) Betterment over perfection (01:18:42) Final thoughts on strategy — Referenced: • Nearly 10% of S&P 500 CEOs are alumni of Procter & Gamble: https://www.bizjournals.com/cincinnati/news/2023/02/06/10-of-s-p-500-ceos-pg.html • FigJam: https://www.figma.com/figjam/ • Figma: https://www.figma.com/ • What Is Resource-Based Theory?: https://www.igi-global.com/dictionary/the-impact-of-technological-governance-and-political-capabilities-on-firms-performances-under-economic-turbulence/67915 • Michael Porter on LinkedIn: https://www.linkedin.com/in/professorporter/ • Competitive Strategy: Techniques for Analyzing Industries and Competitors: https://www.amazon.com/Competitive-Strategy-Techniques-Industries-Competitors/dp/0684841487 • VRIO Framework Explained: https://strategicmanagementinsight.com/tools/vrio/ • Business strategy with Hamilton Helmer (author of 7 Powers): https://www.lennysnewsletter.com/p/business-strategy-with-hamilton-helmer • Good Strategy, Bad Strategy | Richard Rumelt: https://www.lennysnewsletter.com/p/good-strategy-bad-strategy-richard • 7 Powers: The Foundations of Business Strategy: https://www.amazon.com/7-Powers-Foundations-Business-Strategy/dp/0998116319 • Boston Consulting Group: https://www.bcg.com/ • Bruce Henderson: https://en.wikipedia.org/wiki/Bruce_Henderson • Lego: https://www.lego.com • Vanguard: https://investor.vanguard.com/ • Southwest Airlines: https://www.southwest.com/ • How Amazon Managed to Dethrone Walmart: https://www.nytimes.com/interactive/2021/08/20/technology/how-amazon-beat-walmart.html • GM Lost a 10-Year Battle with Tesla, Pulling the Plug on a Long Line of EVs: https://www.forbes.com/sites/brookecrothers/2023/07/09/gm-killed-its-electric-cars-and-lost-a-10-year-battle-with-tesla/ • Westlaw: https://www.westlawinternational.com/ • What Is an Economic Moat? Why Warren Buffett Says It Matters for Investors: https://finance.yahoo.com/news/economic-moat-why-warren-buffett-160046125.html • Salomon Brothers: https://en.wikipedia.org/wiki/Salomon_Brothers • US Airways: https://en.wikipedia.org/wiki/US_Airways • Four Seasons: https://www.fourseasons.com/ • Michael Dell on LinkedIn: https://www.linkedin.com/in/mdell/ • Bill Gates on LinkedIn: https://www.linkedin.com/in/williamhgates/ • Mandarin Oriental: https://www.mandarinoriental.com/en/ • Continental Lite: https://en.wikipedia.org/wiki/Continental_Lite • Ted (airline): https://en.wikipedia.org/wiki/Ted_(airline) • Case Study: Oil of Olay: https://www.studocu.com/es/document/universidad-de-murcia/estrategia-de-marketing/case-study-old-of-olay/95079369 • AG Lafley on LinkedIn: https://www.linkedin.com/in/ag-lafley-2381b3201/ • Jack Bogle: https://en.wikipedia.org/wiki/John_C._Bogle • Seven Ways Windows 95 Changed the World: https://www.forbes.com/sites/ianmorris/2015/08/24/windows-95-changed-the-world/ • Where to Start with Strategy? Focus on Betterment: https://rogermartin.medium.com/where-to-start-with-strategy-bae40506304c • Brick by brick: The man who rebuilt the house of Lego shares his leadership secrets: https://www.washingtonpost.com/news/on-leadership/wp/2016/12/08/brick-by-brick-the-man-who-rebuilt-the-house-of-lego-shares-his-leadership-secrets/ • A New Way to Think: Your Guide to Superior Management Effectiveness: https://www.amazon.com/New-Way-Think-Management-Effectiveness/dp/164782351X/ • Playing to Win: How Strategy Really Works: https://www.amazon.com/Playing-Win-Strategy-Really-Works/dp/142218739X • The Design of Business: Why Design Thinking Is the Next Competitive Advantage: https://www.amazon.com/Design-Business-Thinking-Competitive-Advantage/dp/1422177807 • The Opposable Mind: How Successful Leaders Win Through Integrative Thinking: https://www.amazon.com/Opposable-Mind-Successful-Integrative-Thinking/dp/1422118924 • When More Is Not Better: Overcoming America’s Obsession with Economic Efficiency: https://www.amazon.com/When-More-Not-Better-Overcoming/dp/1647820065 — Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com. — Lenny may be an investor in the companies discussed. Get full access to Lenny's Newsletter at www.lennysnewsletter.com/subscribe

What most people miss about marketing | Rory Sutherland (Vice Chairman of Ogilvy UK, author)

Lenny's Podcast: Product | Growth | Career

Rory Sutherland is widely regarded as one of the most influential (and most entertaining) thinkers in marketing and behavioral science. He’s the vice chairman of Ogilvy UK, the author of Alchemy: The Dark Art and Curious Science of Creating Magic in Brands, Business, and Life, and the founder of Nudgestock, the world’s biggest festival of behavioral science and creativity. He champions thinking from first principles and using human psychology—what he calls “thinking psycho-logically”—over mere logic. In our conversation, we cover: • Why good products don’t always succeed, and bad ones don’t necessarily fail • Why less functionality can sometimes be more valuable • The importance of fame in building successful brands • The importance of timing in product success • The concept of “most advanced, yet acceptable” • Why metrics-driven workplaces can be demotivating • Lots of real-world case studies • Much more Note: We encountered some technical difficulties that led to less than ideal video quality for this episode, but the lessons from this conversation made it impossible for me to not publish it anyway. Thanks for your understanding and for bearing with the less-than-ideal video quality.  — Brought to you by: • Pendo—The only all-in-one product experience platform for any type of application • Cycle—Your feedback hub, on autopilot • Coda—The all-in-one collaborative workspace — Find the transcript at: https://www.lennysnewsletter.com/p/what-most-people-miss-about-marketing — Where to find Rory Sutherland: • X: https://x.com/rorysutherland • LinkedIn: https://www.linkedin.com/in/rorysutherland • Book: Alchemy: The Dark Art and Curious Science of Creating Magic in Brands, Business, and Life: https://www.amazon.com/Alchemy-Curious-Science-Creating-Business/dp/006238841X — Where to find Lenny: • Newsletter: https://www.lennysnewsletter.com • X: https://twitter.com/lennysan • LinkedIn: https://www.linkedin.com/in/lennyrachitsky/ — In this episode, we cover: (00:00) Rory’s background (02:37) The success and failure of products (04:08) Why the urge to appear serious can be a disaster in marketing (08:05) The role of distinctiveness in product design (12:29) The MAYA principle (15:50) How thinking irrationally can be advantageous (17:40) The fault of multiple-choice tests (21:31) Companies that have successfully implemented out-of-the-box thinking (30:31) “Psycho-logical” thinking (31:45) The hare and the dog metaphor (38:51) Marketing’s crucial role in product adoption (49:21) The quirks of Google Glass (55:44) Survivorship bias (56:09) Balancing rational ideas with irrational ideas (01:06:19) The rise and fall of tech innovations (01:09:54) Consistency, distinctiveness, and clarity (01:21:12) Considering psychological, technological, and economic factors in parallel (01:23:35) Where to find Rory — Referenced: • Google Glass: https://en.wikipedia.org/wiki/Google_Glass • Meta Portal TV: https://www.meta.com/portal/products/portal-tv/ • Rory’s quote in a LinkedIn post: https://www.linkedin.com/posts/brad-jackson-04766642_the-urge-to-appear-serious-is-a-disaster-activity-7093497742710210560-1LYN/ • The MAYA Principle: Design for the Future, but Balance It with Your Users’ Present: https://www.interaction-design.org/literature/article/design-for-the-future-but-balance-it-with-your-users-present • Ogilvy: https://www.ogilvy.com/ • MCI: https://www.mci.world/ • Veuve Clicquot: https://en.wikipedia.org/wiki/Veuve_Clicquot • Why do the French call the British ‘the roast beefs’?: http://news.bbc.co.uk/2/hi/2913151.stm • The Killing on Hulu: https://www.hulu.com/series/the-killing-f5da5c2d-4626-4ba9-bcf3-ff5f891771fb • Original The Killing on BBC: https://www.bbc.co.uk/programmes/b017h7m1 • The Mandarin Oriental, Hong Kong: https://www.mandarinoriental.com/en/hong-kong/victoria-harbour • SAT: https://satsuite.collegeboard.org/sat • The Widening Racial Scoring Gap on the SAT College Admissions Test: https://www.jbhe.com/features/49_college_admissions-test.html • What is the age of the captain?: https://www.icopilots.com/what-is-the-age-of-the-captain/ • Octopus Energy: https://octopus.energy/ • Kraken: https://octopusenergy.group/kraken-technologies • Toby Shannan: https://theorg.com/org/shopify/org-chart/toby-shannan • Dunbar’s number: Why we can only maintain 150 relationships: https://www.bbc.com/future/article/20191001-dunbars-number-why-we-can-only-maintain-150-relationships • AO: https://ao.com/ • Zappos: https://www.zappos.com/ • Joe Cano on LinkedIn: https://www.linkedin.com/in/joeycano/ • John Ralston Saul’s website: https://www.johnralstonsaul.com/ • Voltaire’s Bastards: The Dictatorship of Reason in the West: https://www.amazon.com/Voltaires-Bastards-Dictatorship-Reason-West/dp/0679748199 • Psycho-Logic: Why Too Much Logic Deters Magic: https://coffeeandjunk.com/psycho-logic/ • Herbert Simon’s Decision-Making Approach: https://bura.brunel.ac.uk/bitstream/2438/4995/1/Fulltext.pdf • Robert Trivers’s website: https://roberttrivers.com/Welcome.html • Crazy Ivan: https://jollycontrarian.com/index.php?title=Crazy_Ivan • The Joys of Being a Late Tech Adopter: https://www.nytimes.com/2019/08/28/technology/personaltech/joys-late-tech-adopter.html • Jean-Claude Van Damme: https://en.wikipedia.org/wiki/Jean-Claude_Van_Damme • Tim Berners-Lee: https://en.wikipedia.org/wiki/Tim_Berners-Lee • Edward Jenner and the history of smallpox and vaccination: https://www.ncbi.nlm.nih.gov/pmc/articles/PMC1200696/ • The real story behind penicillin: https://www.pbs.org/newshour/health/the-real-story-behind-the-worlds-first-antibiotic • What Are Japanese Toilets?: https://www.bigbathroomshop.co.uk/info/blog/japanese-toilets/ • reMarkable: https://remarkable.com/ • Chumby: https://en.wikipedia.org/wiki/Chumby • Survivorship bias: https://en.wikipedia.org/wiki/Survivorship_bias • Jony Ive: https://en.wikipedia.org/wiki/Jony_Ive • Marc Newson’s website: https://marc-newson.com/ • Designing Men: https://www.vanityfair.com/news/business/2013/11/jony-ive-marc-newson-design-auction • Qantas A330: https://marc-newson.com/qantas-a330/ • Herodotus: https://en.wikipedia.org/wiki/Herodotus • Big Decision? Consider It Both Drunk and Sober: https://www.forbes.com/sites/chunkamui/2016/03/22/wine-and-sleep-make-for-better-decisions/?sh=5c97fdc524b1 • How Henry Ford and Thomas Edison killed the electric car: https://www.speakev.com/threads/how-henry-ford-and-thomas-edison-killed-the-electric-car.4270/ • Watch Jay Leno get nostalgic and swoon over this 1909 EV: https://thenextweb.com/news/jay-leno-talk-about-electric-car-1909-baker • Jay Leno’s Garage: https://www.youtube.com/@jaylenosgarage • Nudgestock: https://nudgestock.com/ • Akio Morita: https://en.wikipedia.org/wiki/Akio_Morita • Don Norman on LinkedIn: https://www.linkedin.com/in/donnorman/ • What Makes Tesla’s Business Model Different: https://www.investopedia.com/articles/active-trading/072115/what-makes-teslas-business-model-different.asp • Monica Lewinsky on X: https://x.com/MonicaLewinsky • Blindsight: The (Mostly) Hidden Ways Marketing Reshapes Our Brains: azon.com/Blindsight-Mostly-Hidden-Marketing-Reshapes-ebook/dp/B07ZKZ5DWF • Branding That Means Business: https://www.amazon.com/Branding-that-Means-Business-Economist-ebook/dp/B09QBCCH9N • PwC: https://www.pwc.com • Ryanair: https://www.ryanair.com • British Airways: https://www.britishairways.com/ • Wrigley’s began as a soap business: know when to pivot: https://theamericangenius.com/entrepreneur/wrigleys-began-as-soap-know-when-to-pivot/ • Transport for Humans: https://www.amazon.com/Transport-Humans-Perspectives-Pete-Dyson/dp/1913019357 — Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com. — Lenny may be an investor in the companies discussed. Get full access to Lenny's Newsletter at www.lennysnewsletter.com/subscribe

Building a world-class data org | Jessica Lachs (VP of Analytics and Data Science at DoorDash)

Lenny's Podcast: Product | Growth | Career

Jessica Lachs is the global head of analytics and data science at DoorDash, where she’s built one of the largest and most respected data organizations in tech. In her more than 10 years at DoorDash, she has served as the first general manager, responsible for launching new markets; the head of business ops and analytics; and the VP of analytics and data science. Previously, Jessica founded GiftSimple, a social gifting startup, and started her career at Lehman Brothers as an investment banking analyst. In our conversation, she shares: • How to structure and scale a high-impact analytics organization • Centralized vs. decentralized data teams • How to pick the right metric and aligning incentives • Advice for data people on how and when to push back • Lessons learned from building a global data team • How to foster a culture of extreme ownership • The role of AI in improving analytics team productivity • Advice for aspiring data leaders without formal training — Brought to you by: • Webflow—The web experience platform • Anvil—The fastest way to build software for documents • Attio—The powerful, flexible CRM for fast-growing startups — Find the transcript at: https://www.lennysnewsletter.com/p/building-a-world-class-data-org-jessica-lachs — Where to find Jessica Lachs: • X: https://x.com/jesslachs • LinkedIn: https://www.linkedin.com/in/jessica-lachs/ — Where to find Lenny: • Newsletter: https://www.lennysnewsletter.com • X: https://twitter.com/lennysan • LinkedIn: https://www.linkedin.com/in/lennyrachitsky/ — In this episode, we cover: (00:00) Jessica’s background (04:59) Centralized vs. embedded analytics teams (10:52) The benefits of a centralized analytics team (15:10) Balancing proactive and reactive work (20:45) Advice on how to push back effectively (24:20) Hiring for curiosity and problem solving (28:57) Coming from a non-traditional background (34:40) The early days and culture at DoorDash (40:39) Encouraging cross-functional roles (44:39) Defining effective metrics (46:30) Simplifying metrics for better outcomes (55:28) Focusing on edge cases and fail states (01:00:12) Managing a global data organization (01:02:31) Leveraging AI for productivity (01:05:25) Building diverse and skilled data teams (01:08:40) Lightning round — Referenced: • How Netflix builds a culture of excellence | Elizabeth Stone (CTO): https://www.lennysnewsletter.com/p/how-netflix-builds-a-culture-of-excellence • Riley Newman on LinkedIn: https://www.linkedin.com/in/rileynewman/ • Tony Xu on LinkedIn: https://www.linkedin.com/in/xutony/ • Imposter Syndrome: Why You May Feel Like a Fraud: https://www.verywellmind.com/imposter-syndrome-and-social-anxiety-disorder-4156469 • Stanley Tang on LinkedIn: https://www.linkedin.com/in/stanleytang/ • Andy Fang on LinkedIn: https://www.linkedin.com/in/fangsterr/ • Evan Moore on LinkedIn: https://www.linkedin.com/in/evanmoore/ • How WeDash became the flagship employee program for DoorDash: https://careers.doordash.com/blog/wedash-doordash-employee-program-how-does-it-work • Leading with empathy | Keith Yandell (DoorDash, Uber): https://www.lennysnewsletter.com/p/leading-with-empathy-keith-yandell • The Rose Code: https://www.amazon.com/Rose-Code-Novel-Kate-Quinn/dp/006305941X • Libby app: https://libbyapp.com/ • The West Wing on Prime: https://www.amazon.com/West-Wing-Complete-First-Season/dp/B000KZPG04 • Alias on Prime: https://www.amazon.com/Alias-Season-1/dp/B00748O13S • Joseon sunscreens: https://beautyofjoseon.com/ • Innisfree sunscreens: https://us.innisfree.com/ • John Steinbeck quote: https://www.brainyquote.com/quotes/john_steinbeck_103825 • Vanessa Roberts on LinkedIn: https://www.linkedin.com/in/vanessa-roberts-b8a509a/ • Tia Sherringham on LinkedIn: https://www.linkedin.com/in/tiasherringham/ • Elizabeth Jarvis-Shean on LinkedIn: https://www.linkedin.com/in/elizabeth-jarvis-shean-141a7966/ • Regina (Gina) Tarone on LinkedIn: https://www.linkedin.com/in/regina-tarone-a565a2/overlay/about-this-profile/ • My Journey (Part 1): I have a job that I would never be hired for: https://www.linkedin.com/posts/jessica-lachs_anniversary-datascience-finance-activity-7216912300056727553-mEv6/?utm_source=share&utm_medium=member_desktop • Starting an Analytics Org From Scratch — Lessons From a Decade at DoorDash: https://review.firstround.com/starting-an-analytics-org-from-scratch-lessons-from-a-decade-at-doordash/ — Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com. — Lenny may be an investor in the companies discussed. Get full access to Lenny's Newsletter at www.lennysnewsletter.com/subscribe

Building product at Stripe: craft, metrics, and customer obsession | Jeff Weinstein (Product lead)

Lenny's Podcast: Product | Growth | Career

Jeff Weinstein is a product lead at Stripe, where he helped grow their payment APIs to hundreds of billions in volume and transformed the way founders start companies into a few simple clicks with Atlas. Prior to Stripe, Jeff led several startups and sold companies to Groupon and Box. He’s known for his customer obsession, craft, quality, and building beloved products businesses rely on. In our conversation, we discuss: • The power of customer obsession and how to operationalize it in the product development process • How to pick the right metrics and use them to drive impact • Techniques for getting things done at big companies • A group practice Jeff started to uplevel product craft, called Study Group • The story behind Stripe Atlas and its mission to increase entrepreneurship globally • Lessons from working with the founders of Stripe — Brought to you by: • Pendo—The only all-in-one product experience platform for any type of application • Cycle—Your feedback hub, on autopilot • Anvil—The fastest way to build software for documents — Find the transcript at: https://www.lennysnewsletter.com/p/creating-a-culture-of-excellence — Where to find Jeff Weinstein: • X: https://x.com/jeff_weinstein • LinkedIn: https://www.linkedin.com/in/jeffwweinstein/ • Email: jweinstein@gmail.com — Where to find Lenny: • Newsletter: https://www.lennysnewsletter.com • X: https://twitter.com/lennysan • LinkedIn: https://www.linkedin.com/in/lennyrachitsky/ — In this episode, we cover: (00:00) Jeff’s background  (10:16)  The “go, go, go ASAP + optimistic, long-term compounding” approach (15:38) The importance of craft and quality (24:15) Effective customer communication strategies (28:57) The importance of speed in customer interactions  (33:19) Narrowing your focus (36:53) Why you should pay attention only to paying-customer feedback (40:24) Practicing silence when communicating  (45:33) The role of metrics in product success (54:08) Empowering teams with a single metric (58:23) Picking the right metric for your audience (01:05:10) The importance of metric hygiene (01:11:33) How Stripe uses “study groups” for product improvement (01:37:20) Stripe’s Atlas: simplifying company formation (01:50:38) Automation and operational efficiency (01:55:13) Diversity and team building (02:03:09) Building new products within a large company (02:21:10) Lightning round — Referenced: • Atlas: https://stripe.com/atlas • Stripe: https://stripe.com/ • SQL: https://en.wikipedia.org/wiki/SQL • GitHub: https://github.com/ • Linear: https://linear.app/ • Figma: https://www.figma.com/ • Jeff’s tweet about Stripe’s bug-finder program: https://x.com/jeff_weinstein/status/1777487507934040300 • The “Collison installation”: https://news.ycombinator.com/item?id=18400504 • How we use friction logs to improve products at Stripe: https://dev.to/stripe/how-we-use-friction-logs-to-improve-products-at-stripe-i6p • Fidelity: https://www.fidelity.com/ • 83(b) election: https://docs.stripe.com/atlas/83b-election • Jeff’s tweet about Atlas’s NPS score: https://x.com/jeff_weinstein/status/1788644576330469638 • What is a Delaware corporation? Here’s what makes this state so attractive to businesses: https://stripe.com/resources/more/what-is-a-delaware-corporation • Incorporating in Delaware explained: Why it’s such a popular option for businesses: https://stripe.com/resources/more/incorporating-in-delaware-explained • 7 of Pixar’s Best Storyboard Examples and the Stories Behind Them: https://boords.com/blog/7-of-pixars-best-storyboard-examples-and-the-stories-behind-them • Alex Kehayias on LinkedIn: https://www.linkedin.com/in/alexkehayias/ • Patrick McKenzie on LinkedIn: https://www.linkedin.com/in/patrickmckenzie/ • AngelList: https://www.angellist.com/ • Dan Hightower on LinkedIn: https://www.linkedin.com/in/danhighto/ • Stripe Atlas perks partners: https://support.stripe.com/questions/stripe-atlas-perks-partners • Vision, conviction, and hype: How to build 0 to 1 inside a company | Mihika Kapoor (Product at Figma): https://www.lennysnewsletter.com/p/vision-conviction-hype-mihika-kapoor • High Output Management: https://www.amazon.com/High-Output-Management-Andrew-Grove/dp/0679762884 • Orbiting the Giant Hairball: A Corporate Fool’s Guide to Surviving with Grace: https://www.amazon.com/Orbiting-Giant-Hairball-Corporate-Surviving/dp/0670879835 • 7 Powers: The Foundations of Business Strategy: https://www.amazon.com/7-Powers-Foundations-Business-Strategy/dp/0998116319 • Business strategy with Hamilton Helmer (author of 7 Powers): https://www.lennysnewsletter.com/p/business-strategy-with-hamilton-helmer • Box: https://www.box.com/ • Patrick Collison on X: https://x.com/patrickc • How to with John Wilson on HBO: https://www.hbo.com/how-to-with-john-wilson • The Quiet Girl on Hulu: https://www.hulu.com/movie/the-quiet-girl-b50a4b8e-d3ff-4635-b806-5e7dbd292ca4 • Raycast: https://www.raycast.com/ • Quicksilver: https://qsapp.com/ • Alfred: https://www.alfredapp.com/help/workflows/automations/ • CleanShot: https://cleanshot.com/ • John Collison on X: https://x.com/collision — Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com. — Lenny may be an investor in the companies discussed. Get full access to Lenny's Newsletter at www.lennysnewsletter.com/subscribe