152. Fix Your Communication: Why It’s About Connection Over Perfection

“Anything is fixable,” say Frances Frei and Anne Morriss. As cohosts of the Fixable podcast, they’re typically the ones doing the fixing, but on this special episode, they turn to Matt Abrahams for tips on what to do when communication breaks down. Both Frei and her wife Morriss are public speakers; the former, a professor at Harvard Business School, the latter, a CEO and best-selling author. As they discuss with Matt Abrahams, perfectionism and self-doubt can often creep in, both during preparation before speaking and after the fact. According to Matt, effective communication is about “connection, not perfection.” Instead of putting pressure on ourselves to “get it right,” Matt encourages us to shift our focus from ourselves to those we’re speaking to. “Whenever you're communicating, you're in service of the audience you're communicating to,” he says. “It's not about you, it's about them and what you can do for them.” In this podcast episode, Frei, Morriss, and Matt explore frameworks and strategies for speaking more spontaneously, building confidence, managing anxiety, and course-correcting when communication goes awry. Episode Reference Links: Fixable Podcast: Website  Anne Morriss & Frances Frei: Website  Anne Morriss: LinkedIn  Frances Frei: HBS Profile Connect: Email Questions & Feedback >>> thinkfast@stanford.edu Episode Transcripts >>> Think Fast Talk Smart Website Newsletter Signup + English Language Learning >>> FasterSmarter.io Think Fast Talk Smart >>> LinkedIn Page,  Instagram, YouTube Matt Abrahams >>> LinkedIn Stanford GSB >>> LinkedIn & Twitter Chapters: (00:00:00) Introduction Matt Abrahams introduces the episode, a collaboration with the Fixable podcast hosted by Frances Frei and Anne Morriss. (00:04:58) Mission of Spontaneous Speaking  Matt discusses his focus on helping people communicate more effectively in unplanned situations. (00:07:10) Audience Centered Communication  The importance of focusing on the audience to reduce anxiety and improve communication. (00:09:51) Connection Over Perfection  Prioritizing connection over perfection in communication. (00:11:00) Benefits of Effective Communication  The benefits of improving spontaneous speaking skills. (00:12:17) Building a Communication Infrastructure  An outline of helping organizations create supportive communication environments. (00:13:33) Six Steps to Better Communication  A six-step process to improve spontaneous communication, covering mindset and messaging. (00:16:55) Managing Communication Anxiety  Strategies for managing anxiety in high-stakes communication situations. (00:21:00) Handling Blanking Out  How to handle and recover from blanking out during a speech or presentation. (00:25:21) Real-Life Experience  A recent experience of underestimating time during a keynote and how the situation was managed. (00:27:44) The Value of Preparation  The importance of preparation in both spontaneous and planned communication. (00:28:43) AMP and Building Confidence Three immediate strategies for reducing anxiety right before speaking. (00:31:53) Conclusion See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Read More

rss

Think Fast, Talk Smart: Communication Techniques

45 Subscribers

Subscribe

Komentar

‌
‌
‌
‌

‌
‌
‌
‌